The Handbook for Quality Management, Second Edition: A Complete Guide to Operational Excellence by Thomas Pyzdek, Paul Keller
The Handbook for Quality Management, Second Edition: A Complete Guide to Operational Excellence by Thomas Pyzdek, Paul Keller PDF, ePub eBook D0wnl0ad
The definitive guide to organizational excellence--completely updated
Fully revised for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/QE) Body of Knowledge, The Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition offers in-depth guidance on effectively applying the principles of quality management in today's business environment and delivering superior results. Designed to help you prepare for and pass the ASQ CMQ/QE exam, this authoritative volume also serves as an essential on-the-job reference.
Coverage includes:
- Business-integrated quality systems
- Organizational structures
- The quality function
- Approaches to quality
- Customer-focused organizations
- Integrated planning
- Strategic planning
- Understanding customer expectations and needs
- Benchmarking
- Organizational assessment
- Process control
- Quantifying process variation
- Quality audits
- Supply chain management
- Continuous improvement
- Effective change management
- Six Sigma methodology, including detailed descriptions of the DMAIC and DMADV approaches
- Management of human resources
- Motivation theories and principles
- Management styles
- Resource requirements to manage the quality function
Over the past 40 years, the quality management discipline has undergone steady evolution from disparate quality assurance efforts to strategic, business-integrated functions. Today's quality manager must be able to plan and implement measurable, cost-effective process-improvement initiatives across the organization.
Written by two of the foremost authorities on the subject and fully updated for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/OE) Body of Knowledge, The Handbook for Quality Management, Second Edition provides an operational guide to the proper understanding and application of quality management in the current business environment. It serves as a primary reference source for an organization's quality program and for anyone seeking to pass the CMQ/OE exam, given by the ASQ.
The Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition:
- Clearly defines quality management principles and their application within a cross section of industries
- Integrates the application of Theory of Constraints, Six Sigma, and Lean thinking into the Quality Management discipline
- Contains detailed methods for planning, including customer needs recognition, benchmarking, and organizational assessments
- Discusses controls such as statistical process control, audits, and supply chain management
- Explains the stages of continuous improvement
- Incorporates classic motivation theory with more current management practices advocated by Joiner, Senge, and Deming, among others
- Features simulated and past exam questions to help you study for the ASQ CMQ/OE exam with answers that can be found at www.mhprofessional.com/HQM2
From reader reviews:
Mary Williams:
Why don't make it to be your habit? Right now, try to ready your time to do the important work, like looking for your favorite guide and reading a publication. Beside you can solve your long lasting problem; you can add your knowledge by the book entitled The Handbook for Quality Management, Second Edition: A Complete Guide to Operational Excellence. Try to make the book The Handbook for Quality Management, Second Edition: A Complete Guide to Operational Excellence as your friend. It means that it can to become your friend when you sense alone and beside associated with course make you smarter than ever before. Yeah, it is very fortuned for you. The book makes you considerably more confidence because you can know every thing by the book. So , let me make new experience along with knowledge with this book.
Michelle Gilbert:
With other case, little men and women like to read book The Handbook for Quality Management, Second Edition: A Complete Guide to Operational Excellence. You can choose the best book if you want reading a book. Providing we know about how is important the book The Handbook for Quality Management, Second Edition: A Complete Guide to Operational Excellence. You can add understanding and of course you can around the world by a book. Absolutely right, because from book you can learn everything! From your country until foreign or abroad you will find yourself known. About simple issue until wonderful thing you can know that. In this era, we could open a book or maybe searching by internet unit. It is called e-book. You need to use it when you feel uninterested to go to the library. Let's go through.
Kelli Smith:
Book is to be different for every single grade. Book for children until eventually adult are different content. To be sure that book is very important for all of us. The book The Handbook for Quality Management, Second Edition: A Complete Guide to Operational Excellence had been making you to know about other information and of course you can take more information. It is extremely advantages for you. The guide The Handbook for Quality Management, Second Edition: A Complete Guide to Operational Excellence is not only giving you a lot more new information but also to become your friend when you truly feel bored. You can spend your own spend time to read your guide. Try to make relationship together with the book The Handbook for Quality Management, Second Edition: A Complete Guide to Operational Excellence. You never feel lose out for everything should you read some books.
Read The Handbook for Quality Management, Second Edition: A Complete Guide to Operational Excellence by Thomas Pyzdek, Paul Keller for online ebook
The Handbook for Quality Management, Second Edition: A Complete Guide to Operational Excellence by Thomas Pyzdek, Paul Keller Free PDF d0wnl0ad, audio books, books to read, good books to read, cheap books, good books, online books, books online, book reviews epub, read books online, books to read online, online library, greatbooks to read, PDF best books to read, top books to read The Handbook for Quality Management, Second Edition: A Complete Guide to Operational Excellence by Thomas Pyzdek, Paul Keller books to read online.
Tidak ada komentar:
Posting Komentar